Financial Assistance

SIU HealthCare strives to be the leader in quality healthcare, regardless of ability to pay. You may qualify for financial assistance, regardless of whether you are insured. Eligibility is based on household income and family size.

To see if you qualify for financial assistance you must:

The information you provide will be kept confidential, but is necessary for determining your eligibility. If you need help completing the application, please call SIU HealthCare’s Patient Business Services at 217-545-4966, or toll free at 888-203-1154.

Once complete, please mail application and supporting documentation to the address below.

SIU HealthCare
Patient Business Services
PO Box 20907
Springfield, IL 62708-0907


After your application is submitted

It takes up to 10 business days after we receive the application to determine eligibility. Once our review is complete, you will be advised of your status via telephone and a follow-up letter. The assistance we offer may include reducing amount owed for some services or assisting you to apply for Medicaid.

Financial assistance is not provided for:

  • Insurance co-payments
  • Elective procedures
  • Purchasing lab tests and/or products, or any services SIU HealthCare must pay a third party to acquire
  • Failure to pay co-payments in a timely manner