Billing and Insurance

Please bring documentation of your primary and secondary insurance carriers with you to your appointment, including address and phone number.

Due to the increasing number of plan restrictions from managed care companies, it is your responsibility to know and be able to provide:

  1. Your primary care doctor
  2. The hospital approved by your insurance plan
  3. The laboratory and X-ray facility approved by your plan
  4. Co-payment amount required by your insurance plan
  5. Referral for service, if applicable

Minimum Payment Expectations

SIU Medicine will collect the co-payment for the services specified by your health insurance plan. If there is a remaining balance after your insurance payment is received, an invoice for payment will be mailed to you.

If you do not have health insurance, we ask for a minimum payment at the time of service.

Payment Methods

We accept cash, check, and most major credit cards. Financial assistance programs are also available for those who qualify.

Payment Address and Inquiries

Patient Business Services (Billing)
201 East Madison​ Street
PO Box 19651
Springfield, IL 62794-9651

Patient Business Services (Billing)
217-545-4966

Patient Business Services (Billing) Toll Free
888-203-1154